Privacy Policy

Effective Date: November 19, 2025

Scene One Entertainment emphasizes the importance of your trust and privacy. By utilizing our services, you acknowledge and agree to the terms outlined in this Privacy Policy. If you do not consent, you are advised to refrain from using our services.

We gather various types of information to enhance our services and ensure security, including:

• Personal details such as your name, email address, phone number, and postal address.
• Account registration information and membership details.
• Payment data processed through third-party payment providers.
• Communications with our team via emails, contact forms, or customer service requests.
• Preferences and settings within your account or application.
• Technical data including IP address, browser type, device specifications, operating system, and language preferences.
• Device identifiers like advertising IDs and cookie IDs.
• Usage data such as pages viewed, features accessed, and buttons clicked.
• Permissions granted for location services, camera access, and push notifications.
• Security footage from video cameras used for safety and asset protection.
• Data from analytics, marketing, ticketing, and loyalty program providers.
• Information shared with us by authorized third parties, including social media platforms and app stores.

The collected data serves multiple purposes, including:

• Providing and personalizing our services to meet your preferences.
• Processing transactions such as ticket purchases, concessions, and memberships.
• Sending updates, confirmations, and customer support communications.
• Delivering promotional offers, loyalty rewards, and marketing messages via email, SMS, or push notifications.
• Conducting analytics, advertising, and audience measurement to improve our offerings.
• Detecting, investigating, and preventing fraudulent or unlawful activities.
• Ensuring compliance with legal obligations and safety standards.

We collaborate with various service providers, including payment processors, email and SMS vendors, analytics firms, and cloud hosting services, all bound by contractual agreements. In the event of mergers, acquisitions, or asset sales, data may be transferred accordingly. We may also share aggregated or de-identified data without restrictions. Importantly, we do not sell personal information.

Data sharing may occur when required by law or to protect rights, safety, or property. This includes responding to legal requests or safeguarding our facilities and assets.

Personal information is retained only as long as necessary to fulfill the purposes outlined. We implement reasonable technical, administrative, and physical safeguards to protect your data, though no system guarantees complete security.

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal data. To exercise these rights, contact us at privacy@scene1ent.com. Verification of your identity may be required, and we will not discriminate against you for exercising these rights.

Our services may include links or integrations with third-party platforms such as ticketing partners, app stores, and social networks. We are not responsible for their privacy practices; please review their policies before sharing your information.

Our services are not intended for children under 13, and we do not knowingly collect data from this age group.

This Privacy Policy may be revised periodically. Changes will be posted here with an updated effective date. Continued use of our services signifies acceptance of any modifications.

Contact Us

Scene One Cinemas

PO Box 9256

Schenectady, NY  12309

Email: privacy@scene1ent.com